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Cookie Policy

Last Updated: June 15, 2023

This Cookie Policy explains how FileOwl, Inc. ("FileOwl", "we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at fileowl.app or use our FileOwl application (collectively, the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, FileOwl) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Service and provide personalized content and advertisements. Third parties serve cookies through our Service for analytics and other purposes.

The specific types of first and third-party cookies served through our Service and the purposes they perform are described below:

Types of cookies we use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Service, you cannot refuse them without impacting how our Service functions.

  • Session Cookies: Used to maintain your session and authentication state as you navigate through the Service.
  • Security Cookies: Used to detect and prevent security risks and unauthorized activities.
  • Load Balancing Cookies: Used to distribute traffic across our servers to maintain optimal performance.

Functional Cookies

These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our Service. If you do not allow these cookies, then some or all of these services may not function properly.

  • Preference Cookies: Used to remember your settings and preferences when using our Service.
  • Language Cookies: Used to remember your language preference.
  • Interface Customization Cookies: Used to remember how you've customized your workspace.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us to know which pages are the most and least popular and see how visitors move around the Service. All information these cookies collect is aggregated and therefore anonymous.

  • Google Analytics: Used to collect information about how visitors use our Service.
  • Mixpanel: Used to track user interactions to analyze feature usage and improve our product.
  • Hotjar: Used to analyze user behavior and provide insights on how users interact with our Service.

Marketing and Advertising Cookies

These cookies may be set through our Service by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

  • Google Ads: Used to track visits from our Google ads and show targeted advertisements.
  • Facebook Pixel: Used to track conversions from Facebook ads and optimize advertising campaigns.
  • LinkedIn Insight Tag: Used for LinkedIn ad analytics and campaign optimization.

Social Media Cookies

These cookies are set by a range of social media services that we have added to the Service to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

  • Facebook Share Button: Allows you to share content on Facebook.
  • Twitter Tweet Button: Allows you to share content on Twitter.
  • LinkedIn Share Button: Allows you to share content on LinkedIn.

How can you control cookies?

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Cookie Preference Tool

We provide a cookie preference tool accessible through our Service that allows you to opt-out of the different types of cookies we use, except for essential cookies which are required for the Service to function properly.

Opt-Out Links

For many of the third-party cookies used on our Service, you can also opt-out directly through the third-party's own opt-out mechanism:

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Since there is not yet a common understanding of how to interpret the DNT signal, our Service does not currently respond to DNT signals.

How often will we update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can you get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@fileowl.app or contact us at:

Phone: +1 (800) 123-4567